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M A R K E T I N G



✨ Unicorn Support Call Notes ✨



ASSIGNED TO : INTERN

STANDARD OPERATING PROCEDURE :

UNICORN GOALS : 

✨GOAL 1 : Provide additional support to clients by creating a summary of key concepts talked about.

✨GOAL 2 : Make it easier for clients to find the call when searching for topics in the group.

✨GOAL 3 : Make it easier for clients to find the information they need in the Unicorn Glossary.

STEPS :

STEP 1 : Attend the Unicorn Support call live on Fridays at 8 AM PST/11 AM EST.

STEP 2 : Take notes on the topics Liz discusses during the call. Record all questions asked and any action steps clients were asked to complete.

STEP 3 : After the call, leave a comment on the live stream in the group with the bullet points from your notes. In a separate comment, use the @everyone tag to send a notification that reminds them to watch the replay if they've missed the call.

NOTES : After adding the comments, attach the #unicornsupportcalls topic tag to the call.

STEP 4 : Choose 3 questions that could be answered by listening to this call.

STEP 5 : Add the questions to the Unicorn Glossary with a link to the live stream.



Keep Crushing Unicorn Goals!