Wonder World

M A R K E T I N G



✨ Nonstop client ascension ✨



ASSIGNED TO : PRINCESS ALYSSA

STANDARD OPERATING PROCEDURE :

UNICORN GOALS : 

✨GOAL 1 : Increase client retention.

✨GOAL 2 : Higher client touchpoints.

✨GOAL 3 : Ramp up client results in the next 90 days.

STEPS :

STEP 1 : When a client joins Nonstop Notifications, they will get added to the WW Onboarding spreadsheet. 

Their sign up date and expiration date will be placed on the Nonstoppers tab. (The expiration date is always the last day of the month).

STEP 2 : At the end of each month, check the WW Onboarding spreadsheet to see which clients are expiring in 90 days.

Send each of those clients a message in messenger with a link to the Unicorn Questionnaire. Record the date you sent out the message in the cell next to their expiration date.

Use this copy:

Heyyy [Client Name]! This is your reminder that you only get 90 more days in Nonstop Notifications. We have designed this Unicorn Questionnaire for you to help you get the very best results possible in the next 90 days. Take action!

👉https://bit.ly/NonstopUnicornQuestionnaire

STEP 3 : At the end of each month, check the WW Onboarding spreadsheet to see which clients are expiring in 30 days. Send each of those clients an invitation to complete the Unicorn in Action Interview. Highlight their expiration date in yellow once the invitation has been sent out.

 
Use this copy:

Heyyyyyy [Client Name]! Congratulations! 🎉
As your time is coming to an end in Nonstop, we are inviting you to create an everlasting reflection point of your journey!

We want to offer you the opportunity to be featured in a Unicorn Interview! Inside the Unicorn Interview not only will you get to represent Nonstop Notifications, but you’ll also have an opportunity to share your face, your brand, and your CTA in a format that Nicole will be using in all her ads and marketing!

This will be great exposure for you and an incredible way to build on that momentum you’ve already created.

Here’s the link to get started:
🔥👉https://docs.google.com/document/d/1iMcQByQhSPHlLfHzaIMun5qnjTqYni4bcsMjucrZw90/edit?usp=sharing

STEP 4 : On the 15th of every month, check the WW Onboarding spreadsheet to see which clients are expiring at the end of the month. Send each of those clients a Nonstop Notifications extension offer. Highlight their expiration date in orange once the offer has been sent out.

 
Use this copy:

Heyyyy [Client Name]! It has been a pleasure working with you in Nonstop Notifications! Your Nonstop Notifications contract is expiring [Date]! You will have the full level of support until then. But the fun doesn’t have to end! If you’d like to extend for another year in Nonstop, follow the link below to get your renewal offer.

👉https://nicolecherie.com/nonstop-renewaljlhmnpbr

STEP 5 : When a client renews, update the expiration date on the WW Onboarding spreadsheet and highlight it in green. Add their information to the renewal tab. Send out a new Empowerment Agreement via PandaDoc. 

NOTE: For details on how to create and send an Empowerment Agreement review the Nonstop Notifications Onboarding Process SOP.

STEP 6 : On the first of the month, check the WW Onboarding spreadsheet to see which clients have expired. Remove any clients who have not renewed from the Nonstop Notifications Facebook group. Highlight their expiration date in red once they have been removed from the group.

NOTES : 



Keep Crushing Unicorn Goals!